The Greatest Guide To Telus customer service
The Greatest Guide To Telus customer service
Blog Article
Even so, following reviewing the contract, I seen it didn’t replicate the bargains or approach aspects talked about, including the 500GB of knowledge and additional savings for pre-licensed payments.
Hey @DjE we are able to absolutely do what we can that can help. Are you able to you should send out us A non-public information and We're going to go from there?
@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time they usually hanged up on me, indicating which i should phone in the course of "standard Office environment hrs". Is that this for real?
I termed Telus CS at eight.55AM Mountain time they usually hanged up on me, saying which i have to call for the duration of "common Business hours". Is that this for serious?
How do I notice that individual. I believe I'm heading right into a new billing cycle and I are operating in circles for months
You may then get a text message in the event the agent responds, and you can observe up at your earliest advantage.
If my worries are usually not addressed, I is going to be compelled to escalate this more, including on the Business with the President, the media, and the greater Small business Bureau.
If our reply resolved your issue, be sure to click on Settle for as Answer that will help Some others in the Local community.
The TELUS group acknowledges that our work spans many Territories and Treaty locations and we're grateful for the traditional Know-how Keepers and Elders that are with us currently, those who have gone before us and also the youth that Telus customer service inspire us.
If our reply resolved your challenge, remember to click Acknowledge as Option that will help Some others while in the Group.
I'm seeking the phone number to connect with to speak to the representative and thinking if they are available in the weekend. I need to make payment preparations and attempted to on chat, nevertheless they explained to me I really need to simply call.
The several hours they have got are not Performing effectively with my perform and caring for an aged relative busy agenda. I also chatted However they explained to me I must phone in.
At the moment my cellular telephone stopped connecting to your telus network. Consequently it's got taken me a 45 to sift through the ai gate keepers prompt's just to speak to a real man or woman, all although telus ai tries anything not to permit me to talk to an actual human being.
Specialist was quite useful. I used to be receiving pretty disappointed as absolutely nothing seemed to be Doing work. He walked me as a result of the method with uncomplicated Recommendations. And it at last labored. Wonderful job!
I'm going to cancel each of the services household and cellular with Telus and convey to my friends and family to do so, which was the worst expertise I acquired with Telus